Emergency Dispatch: (703) 335-7990
Customer Service: (703) 335-7950

Account Login

Coming This Summer!
The Service Authority will be introducing a new Customer Engagement Portal with enhanced features. For a brief preview please view the video below.
Please note that the online Customer Self Service and payment-by-phone functions are not available for one and a half hours each week, between 11:30 p.m. Saturday and 1:00 a.m. Sunday, due to scheduled system maintenance. We apologize for any inconvenience.
If you have overdue water bills, please contact us immediately at (703) 335-7950 to pay your bill, request a payment extension or learn about available assistance.
We encourage customers to pay electronically and "go green" by signing up for e-Bill.
To login, enter your Email Address and Password in the fields below.
For new user account registration Click Here